Not having a watchful eye over your data and systems puts you at major risk for cyber attacks like ransomware and other disruptions.
Why IT Outsourcing Matters
From cyber security to onboarding new employees, and all the technical needs in between, your business must have IT support. Without it you risk:
Security risks
Shadow IT
Without IT management, employees eventually find solutions of their own that can lead to major problems down the road.
Overspending
Not having a strategy for your IT creates situations where you spend far too much on equipment and services you may not need.
Costly Disruptions
When components of your IT inevitably fail, an inability to restore services quickly frustrates your customers and hurts your bottom line.
From Our Blog
What Are Managed IT Services, Really?
These days, every business needs some level of IT support. Even a custom cabinet maker toiling away in their garage has to have at least an email address, a website, and a way to track orders.
For small to mid-sized businesses, finding the right level of IT support can be especially challenging, since the company’s needs may not justify building out a full-scale IT operation internally.
After looking at the different levels of IT support needed, many companies choose to partner with a managed services provider (or MSP). Unfortunately, not every company calling itself an MSP provides all the services required to merit the name.
What makes for a real MSP? And what makes them different from an IT shop?
While true MSPs come in a wide variety of flavors, there are a number of specific traits that separate them from smaller providers – seven of them, in fact. These are:
1. A Comprehensive IT Service Portfolio
True MSPs don’t merely address a company’s immediate IT concerns. They offer a full suite of services aimed at optimizing a clients’ IT infrastructure and helping them achieve their business goals.
These services can include everything from IT budgeting and hardware replacement to remote and on-site support, network monitoring, IT procurement, IT security, and more.
2. Specialists in Every Role
Unlike generic IT shops, an MSP has a team of specialists proficient in every component of IT. That means network engineers, cybersecurity experts, solutions architects, help desk specialists, and so on.
Small IT shops tend to have a few good people wearing many hats, while a true MSP has an enterprise-grade IT specialist in each area of its business.
3. A Proactive Approach
IBeing reactive is the bare minimum of IT support. When something breaks, they fix it. The problem is, when something goes wrong, it usually leads to downtime – and downtime leads to lost opportunities and lost revenue.
MSPs, in contrast, take a proactive approach to IT management by continuously monitoring networks and hardware, performing preventive maintenance, and identifying potential issues before they escalate.
Our Core Services
It’s time to partner with an IT services firm that truly understands your complex business and needs. Our services integrate four core offerings and are designed for top-performing small to mid-sized businesses in the Pacific Northwest with 20+ employees.
Managed IT Services
Make IT yours with comprehensive managed IT solutions tailored to your firm's unique model and goals.
IT Consulting
Take IT to the next level with a top-tier technology partner that goes deeper to deliver on your evolving business needs.
Cyber Security
Lock IT down to protect your business, data, and clients with security services engineered for complexity and compliance.
IT Audits
Uncover your IT potential with a systematic review of your IT strengths and weaknesses.
We Do IT Differently
A partner rather than a provider, we’re an extension of your team, delivering a personalized IT experience you won’t get elsewhere.
Predictable Pricing
A fixed-fee subscription model provides cost certainty, allowing you to budget with confidence.
Concierge-Level Service
A dedicated primary technician delivers white-glove service at every touch point.
Only Experts
A team of senior specialists from every IT discipline provides the right solution every time.
Start Smart
A deep-dive foundational assessment identifies and prioritizes your needs right from the start.
Compliance Experts
Deep expertise in standards such as PCI, HIPAA, CMMC, and SOX keeps you compliant.
100% Local
Based right in your backyard, our entire team is local to the Pacific Northwest.
Committed to Communication
Always up to speed on your IT, your team is quick to respond with a clear plan of action.
Personalized Support
Real support from real people who know you and your business, not an automated system.
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Comparing IT Support Solutions
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