Smaller and less expensive IT support options can be slow to respond to when problems arise.
A Better Support Model
At Dynamic Computing, we believe IT support — even remote support — should feel personal. That’s why every one of our clients has a dedicated service technician that is a member of our team.
These technicians are all local, have years of experience, and take the time to actually understand our clients and their needs. They also have access support of their own from a lead service technician.
There are benefits to this approach for both our clients and our organization itself. For one, having local and dedicated technicians allows us to serve our clients quicker remotely and on-site. And since our technicians already have deep knowledge of a client’s technology, they are usually able to solve 70-90% of issues when a ticket first arrives.
Why Remote & Onsite Support Matters
Remote and onsite support is a critical component of your IT. When you go with a low-cost or inexperienced option, you risk creating more headaches than solutions.
Slow support
Offshore challenges
Loss of productivity
Not understanding your needs
Smaller and less expensive remote and onsite support options rarely know your business and its unique needs.
What's Included?
Our Remote & Onsite Support services are unique in that each business we partner with has a team dedicated to support.
- Local service technicians
- Onsite and remote support
- Dedicated service technicians
- 24/7 availability
- Support that truly understands your business needs
Our Core Services
Managed IT Services
IT Consulting
Cyber Security
IT Audits
We Do IT Differently
A partner rather than a provider, we’re an extension of your team, delivering a personalized IT experience you won’t get elsewhere.
Predictable Pricing
Concierge-Level Service
A dedicated primary technician delivers white-glove service at every touch point.
Only Experts
Start Smart
Compliance Experts
100% Local
Committed to Communication
Personalized Support
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