Proactive System Monitoring

Avoid costly downtime by identifying problems before they grind your operations to a halt.

Be Proactive Rather Than Reactive

Unlike reactive monitoring, which addresses issues after they occur, proactive system monitoring (PSM) is all about identifying, flagging, and resolving problems before they become a catastrophe.

When properly implemented, PSM acts like an early warning system for everything that keeps a company up and running. And its benefits extend beyond simply reducing the chances of costly downtime.

Why Proactive System Monitoring Matters

Few things are as potentially destructive to small and mid-sized businesses as downtime. The loss of revenue, the reputation damage, the loss of customers — this terrible trifecta can be hard to recover from.

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Weakened security

Without system surveillance tools, unusual activity or vulnerabilities are hard to spot before they’re exploited.
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Poor performance

Bottlenecks, resource limitations, and other issue that hurt your system performance can dramatically slow you down.
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Increased costs

Major system failures and the havoc they create lead to higher costs due to emergency repairs and data recovery.
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Extended downtime

The longer your systems are down, the more likely you are to hurt your reputation with customers.

What's Included?

Our Proactive System Monitoring services are designed to ensure your company’s critical systems are always under the watchful eye of experts. We focus on four key areas:

  • Establishing a baseline for your normal system performance so problems can be quickly be identified
  • Leveraging automation to continually collect and analyze data and create real-time alerts
  • Regular monitoring of your systems based on established objectives that align with your business goals
  • Consistently reviewing data to spot trends and gain insights into your system performance

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Our Core Services

It’s time to partner with an IT services firm that truly understands your complex business and needs. Our services integrate four core offerings and are designed for top-performing small to mid-sized businesses in the Pacific Northwest with 20+ employees.

Managed IT Services

Make IT yours with comprehensive managed IT solutions tailored to your firm's unique model and goals.

IT Consulting

Take IT to the next level with a top-tier technology partner that goes deeper to deliver on your evolving business needs.

Cyber Security

Lock IT down to protect your business, data, and clients with security services engineered for complexity and compliance.

IT Audits

Uncover your IT potential with a systematic review of your IT strengths and weaknesses.

We Do IT Differently

A partner rather than a provider, we’re an extension of your team, delivering a personalized IT experience you won’t get elsewhere.

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Predictable Pricing

A fixed-fee subscription model provides cost certainty, allowing you to budget with confidence.
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Concierge-Level Service

A dedicated primary technician delivers white-glove service at every touch point.

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Only Experts

A team of senior specialists from every IT discipline provides the right solution every time.
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Start Smart

A deep-dive foundational assessment identifies and prioritizes your needs right from the start.
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Compliance Experts

Deep expertise in standards such as PCI, HIPAA, CMMC, and SOX keeps you compliant.
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100% Local

Based right in your backyard, our entire team is local to the Pacific Northwest.
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Committed to Communication

Always up to speed on your IT, your team is quick to respond with a clear plan of action.
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Personalized Support

Real support from real people who know you and your business, not an automated system.

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Get IT Right This Time

You deserve focused, expert-managed IT services that meet your complex needs.

FAQs

What is Proactive System Monitoring?
As the name suggests, Proactive System Monitoring is the proactive — rather than reactive — monitoring of all the systems critical to your business. It's like an early warning system for everything that keeps your company up and running.
Why is Proactive System Monitoring important?
Without Proactive System Monitoring, your business risks missing out on vulnerabilities in security, bottlenecks and resource limitations that hurt your system performance, and increased costs from system failures that lead to extended downtimes.
What should Proactive System Monitoring include?
Proactive System Monitoring should establish a baseline for normal system performance, utilize automation to collect and analyze data and create real-time alerts, and consistently review data to spot trends and gain insights into system performance.