IT Documentation

Simplify the process of deploying IT in your organization.

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Know All the Tech Your Companies Relies Upon

As your company grows, the amount of technology you have grows along with it. Sound IT documentation ensures you know every piece of IT your company owns and uses — and what isn’t being used enough.

IT documentation is also critical for a quick recovery when hardware fails, new security and compliance challenges arise, and your ability to onboard and offboard employees efficiently.

Why IT Documentation Matters

Having detailed documentation of every piece of IT you own is not just a best practice, it is a necessity for ensuring smooth operations and mitigating risks.

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Unknown tech

Not knowing what hardware and software you have is a recipe for over-spending and security risks.
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Wasted dollars

Without proper documentation, you can easily spend too much on hardware and software you already have.

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Lack of productivity

Poor IT documentation usually makes it harder to onboard new employees with the tools they need.

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Slow recovery times

If you don't document your processes for recovering from failures or attacks, it takes a lot longer to get back on your feet. 

What's Included?

Our IT Documentation services are designed to ensure your IT doesn't slow you down. We can provide you with:

  • Developing comprehensive documentation
  • Regular documentation updates and maintenance
  • Implementing security policies and compliance measures
  • Assisting with disaster recovery planning
  • Knowledge sharing and training

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Get the most out of your organization's IT

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Our Core Services

It’s time to partner with an IT services firm that truly understands your complex business and needs. Our services integrate four core offerings and are designed for top-performing small to mid-sized businesses in the Pacific Northwest with 20+ employees.
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Managed IT Services

Make IT yours with comprehensive managed IT solutions tailored to your firm's unique model and goals.
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IT Consulting

Take IT to the next level with a top-tier technology partner that goes deeper to deliver on your evolving business needs.
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Cyber Security

Lock IT down to protect your business, data, and clients with security services engineered for complexity and compliance.
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IT Audits

Uncover your IT potential with a systematic review of your IT strengths and weaknesses.

We Do IT Differently

A partner rather than a provider, we’re an extension of your team, delivering a personalized IT experience you won’t get elsewhere.

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Predictable Pricing

A fixed-fee subscription model provides cost certainty, allowing you to budget with confidence.
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Concierge-Level Service

A dedicated primary technician delivers white-glove service at every touch point.

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Only Experts

A team of senior specialists from every IT discipline provides the right solution every time.
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Start Smart

A deep-dive foundational assessment identifies and prioritizes your needs right from the start.
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Compliance Experts

Deep expertise in standards such as PCI, HIPAA, CMMC, and SOX keeps you compliant.
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100% Local

Based right in your backyard, our entire team is local to the Pacific Northwest.
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Committed to Communication

Always up to speed on your IT, your team is quick to respond with a clear plan of action.
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Personalized Support

Real support from real people who know you and your business, not an automated system.

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Get IT Right This Time

You deserve focused, expert-managed IT services that meet your complex needs.
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FAQs

Why is IT Documentation important?
Without IT Documentation your organization risks not knowing what hardware and software is being used by your teams, wasted dollars on hardware and software you already have, slow recovery times from failures, and loss of productivity from onboarding new employees much slower than you should.
How can you protect your small business against a cyber attack?
To protect your small business against a cyber attack, implement strong passwords and multi-factor authentication, keep software updated, and use antivirus programs. Train employees on cyber security best practices, regularly back up data, and limit access to sensitive information. Establish a response plan for potential breaches to minimize damage. Proactive measures are essential for safeguarding your business.
What should IT Documentation services include?
IT Documentation services should provide you with comprehensive documentation of all your IT assets, regular updates to that documentation, assistance with disaster recovery planning, and the implementation of new security policies and compliance measures.