A few of our craftiest thoughts

Do you know every piece of hardware your organization currently owns? What about all the software your team uses? How quickly — and smoothly — can you...

The relationship between a company and its IT services provider is just that — a relationship.Part of that relationship is regular IT business reviews,...

Every IT provider has some form of help desk support. It’s a staple of the industry. Where things differentiate, depending on the quality of IT support,...

The term “disaster recovery” is a bit misleading. Yes, it refers to your ability to recover from a natural or man-made calamity, but in IT, the term is...

While it can be tempting for a small or mid-sized business owner to go with the cheapest IT services available, it’s important to remember that not all IT...

Among the laundry list of things a small or mid-sized business owner needs to worry about, hardware warranties are usually down near the bottom.After all,...

When it comes to the software your company depends upon, keeping things up to date with the latest patches and fixes is critical.It’s also a much more...

Technology can be many things. It can be powerful, efficient, and cutting-edge. It can also be finicky, prone to failure, and easily damaged.In business,...

Few things are as potentially destructive to small and mid-sized businesses as downtime.The loss of revenue, the reputation damage, the loss of customers...

According to the Office of the Director of National Intelligence, 2023 was a watershed year for ransomware globally, with the number of attacks rising by...

It’s a simple fact that, in today’s business, your organization is only as strong as its IT. 

These days, every business needs some level of IT support. Even a custom cabinet maker toiling away in their garage has to have at least an email address,...

If you own a small to mid-sized business, you need an IT budget.

Not all IT support is created equal.For small to mid-sized businesses in particular, choosing the right level of support can be a head-scratcher. Going...

Let’s talk about reaction. Not in Newton’s Third Law sense, but in technology. Specifically, being reactive in IT decision-making.Too often companies find...

If you own a small to mid-sized business, you’re under constant threat of a cyber attack. That’s not hyperbole. Every day, an estimated 2,200 hacks and...

In cyber security, the one constant is change. Bad actors are always tinkering and experimenting with new tactics to con individuals out of their...

In 2023, according to a report from Cybersecurity Ventures, there was a cyberattack every 39 seconds. That adds up to roughly 2,200 attacks each and every...

Email has long been a favorite target of cyber criminals, with “phishing” being the most common form of attack. In fact, out of the estimated 347 billion...

One of the most common errors we see small to mid-sized businesses make is a lack of focus on the basics of IT security.We get it. Security is a pain in...

The internet you interact with on a daily basis is not the entire internet. Websites you routinely visit, social media platforms you frequent, streaming...

Each day, some 347 billion emails are sent around the world. Every one of these messages has the potential to cause damage to a person or business.That’s...

The numbers paint an ugly picture. According to a study, 43% of today’s cyber attacks are aimed at small and medium-sized businesses. And yet, just 14% of...

The cyber security landscape is constantly changing. Every step forward in technology creates new opportunities for bad actors to poke and prod and...

IT has changed dramatically in the last two decades, to say the least. We’ve seen more technological evolution in the last 18 months than we have in the...

Every business relies on its IT systems running smoothly to keep employees productive and organizational goals on track. But every business has its own...

When it comes to finding the right managed IT service provider, the onsite support they provide is a big difference maker. You want a provider that aces...

Whether you’re at a business, government agency, or nonprofit organization, the process of acquiring the right IT assets will impact your business'...

If you’re a business leader, you have a vision and strategy. It’s the core of everything you do. It was there in the beginning when you explored options,...

From financial records to client information to valuable IP, your IT systems house highly confidential information that are crucial to your business...

Organizational IT can be complex and chaotic. As a business grows, the IT burden grows with it. New devices, systems, and software get added to the fray...

We're in the aftermath of the biggest social and possibly economic challenge we've faced in modern times. For those of us who are older millennials or Gen...

One of the most common issues we see with potential clients is a lack of focus on IT security basics. We get it. Security is a pain in the butt. But...

If you own a small to mid-sized business, chances are you’ve heard the words managed IT services. You’ve probably been contacted at least once by a...

Technology is amazing! There are eye-tracking keyboards for folks with disabilities, robots that can parkour, and 3D printed houses! Unfortunately, the...

If you have an email address, it's pretty likely you've received a phishing email. The average user receives 16 malicious emails per month, so you've...

It seems like we hear this story with a different spin on it almost every week: a company that’s grown and become more successful starts to outgrow their...